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"I worked for a bank for several years and finally went out on my own. What I liked about EPI was that I could actually communicate with the underwriting department. I could call [the underwriter] and ask questions of why a deal was pended or what info they needed. My last experience was with an ISO of [one processor] and they had a whole week delay before I could write an account if they were already processing with [them]. How can I stay in business when it takes me more than a week to find out if I can even bring on a merchant?"
Meredith
Florida
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