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"EPI is definitely there for you! We had a merchant call in asking about their rates and EPI's customer service asked some questions, found out that [the merchant] was actually a sales guy. They didn't give out any info and I was able to track the call via the [ISO Interface Web Portal]. Oh yeah, I also received a call from Megan in customer service and she told me the whole story. I called the merchant that afternoon and saved the account. I work with another processor and they never call me when a merchant calls in. I definitely owe EPI for helping me save that account."
Mark
California
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(EPI) Electronic Payments provides ISOs with so many tools to help them grow their ISO offices. A completely "in-house" operation, EPI handles all the aspects of merchant account boarding, maintenance, and management processes completely in-house. Applications that come into our underwriting department are not re-faxed out to another processor for underwriting - that means for approvals in a matter of minutes, not hours. Terminal files are built in-house and can be done almost instantly as part of our Auto-Approval database function, giving our ISOs an edge up on the competition. Finally, EPI completes their in-house approach by keeping ever-crucial technical support and customer service functions in-house as well.
Our ISO Programs range from the standard 50/50 split and up, depending on the program you decide to adopt and all include No Risk or Liability for the ISO partner.
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