Electronic Payments (EPI) provides ISOs and MLSs with direct MSP and bank level pricing, a profitable revenue share program that pays more than our competition, and a package of service offerings no other processor can compete with. We enable you to attract and maintain high-volume, high-profitability merchant accounts and build up a steady on-going residual stream that will take your business to the next level.
At every point of EPI's business and in every department, we have a keen attention to detail and build the best technology and tools to ensure our ISO, Bank and Agent partners' success in presentation, implementation and follow up. This commitment makes your success easy to achieve and ultimately provides the best results for your merchants. As part of our commitment to you, we offer:
- State-of-the-Art Technology - Petroleum (Pay-at-Pump), Supermarket, Retail, Internet, MO/TO and Restaurant Solutions;
- Turn-Key Account Activation - Accounts can be activated nearly instantaneously;
- Expert Service & Support - Our technical and customer service teams are top-notch with years of industry experience;
- Comprehensive Program Options - Different programs for any ISO, ISO/MSP, Agent or Bank;
- Broad Product Selection - Products and services for any need;
The In-House Approach From Start to Finish
(EPI) Electronic Payments provides ISOs with so many tools to help them grow their ISO offices. A completely "in-house" operation, EPI handles all the aspects of merchant account boarding, maintenance, and management processes completely in-house. Applications that come into our underwriting department are not re-faxed out to another processor for underwriting - that means approvals happen in a matter of minutes, not hours. Terminal files are built in-house and can be done almost instantly as part of our Auto-Approval database functions, giving our ISOs an edge up on the competition. Finally, EPI completes their in-house approach by keeping ever-crucial technical support and customer service functions in-house as well.
NEW!! $99 2085 NOS 7 Brand New Terminal
EIP is giving our ISOs the Nurit 2085 - a brand new NOS 7 terminal - for just $99 bucks! Sign more deals, make more money, and get the benefits of NO BIN... NO BULL, a 4 cent network cost and a $99 Nurit NOS 7 2085 Terminal!!
Emergency Download Support 24/7
We understand that things can go wrong on a download. And during the time when accuracy and performance counts onsite at a merchant location, it's important to have priority support available anytime. That's why EPI is the first processor to develop and use 1-877-DLHELP0 to provide a direct help desk line bypassing all tech support cues. This service is only available for EPI ISOs and our Bank/Association partners.
Digitized Applications
EPI maintains digital copies of all faxed applications that we receive from our ISO partners. Not only are we on the leading edge of technology, but our Document Center section of the ISOInterface allows our ISOs to view each and every page of a faxed application and refer to the application at any time, 24 hours a day, 7 days a week.
ISOInterface.net
The ISOInterface web portal gives ISOs the tools to manage their ISO and Sub-ISO offices. Once you login, you can see your account status and have quick access to merchant data, MIDs, Download instructions, and your Residual Reporting.
Whether you are in Toronto or Tahiti, New York or New Mexico, the ISOInterface allows you to manage your entire portfolio at the click of a button. You can view merchant statement data, your submitted applications, supporting documentation, or simple merchant contact info.
On the "ISO" as many come to call it, you have control. Control over your residual data, downline payouts to your reps and sub-ISOs, and the whole portfolio of clients you've worked hard to bring aboard EPI.
You want to build a brand. We understand that. With a simple request to our IT department, you can customize and co-brand nearly all of the ISOInterface website for your own use!
www.MerchantSupportCenter.com
EMS, our Electronic Merchant Support web portal, allows merchants to update their information quickly and easily, from banking info to their new mailing address. EMS gives them access.
Merchants can now read their merchant statements before they arrive in the mail. EMS also archives all their statements forever and they are available at the touch of a button in PDF format.
Merchants can now download support tools and QRGs for their POS (Point of Sale) equipment to help them in a pinch without worrying about not being able to understand how to use their terminal when that crucial transaction has to be processed.
We make it easy to allow merchants to respond to Chargeback and Retrieval requests at the touch of a button. Simply state your case, upload the proper documentation, and you're good to go. The EMS web portal makes responding to customer-initiated chargebacks easy and conflict free.
Knowledge and Tools
The company's CEO, Michael Nardy, was selected in September 2005 as an Industry Leader by The Green Sheet magazine; in addition to being selected for this honor (the GreenSheet had recognized just 28 industry veterans up to that point) he was the second youngest person to be given that honor. He writes extensively to help educate MLS and ISOs throughout the country, including articles for "Street Smarts", one of the magazine's featured columns. Furthermore, Mr. Nardy posts advice on the online forum and has been quoted in a daily publication, The American Banker, distributed daily to every bank in the country. Some of his articles are listed below:
As quoted in American Banker magazine, here.
Industry Leader Profile as published in The Green Sheet magazine, here.
Electronic Payments' technological developments have also been publicized, including BankcardAPP.NET, the first online app to use sign-on-screen technology. A profile of this service is available here.
